Terms of Service

These terms are the agreement between you and Seamo for your use of the Seamo desktop app, this website and the services that go with them. Seamo is run by an individual seller based in Ipoh, Malaysia. In these terms, “we” and “us” mean Seamo and its owner.

By creating an account or using Seamo, you agree to these terms, to our Acceptable Use Policy and to our Privacy Policy. If you do not agree, please do not use Seamo.

You must be at least 18 years old. When you create an account, you confirm that you are at least 18.

You are responsible for keeping your sign-in details secure and for what happens under your account. Tell us at support@seamo.app if you think someone else has used your account.

Seamo is a general-purpose live translation and transcription tool. The desktop app for macOS and Windows shows live captions and translations of audio that you choose to capture. It can also keep meeting notes and summaries, and it includes an Ask AI assistant.

Seamo captures audio from your microphone or from your computer only while you have started a session.

Seamo is not a medical device. Transcripts, translations, summaries and Ask AI answers can be wrong or incomplete. Do not rely on Seamo alone for medical, legal, safety, financial or other high-risk decisions. Check important information with a qualified person or with the original source.

You are responsible for the audio you capture. Make sure you have the right to capture and process it, and that you have told people and have their consent where the law or the rules of a meeting or place require it.

You keep ownership of your audio, transcripts, notes and other content. You allow us to process them only as needed to run Seamo for you, including by sending them to the service providers described in our Privacy Policy. We do not claim any ownership of your content.

Seamo has three plans: Free, Pro (monthly or yearly) and Max (monthly only). Each plan has a monthly usage allowance. Live captions and translation, meeting summaries, spoken translations and Ask AI all use the same allowance. Seamo shows your usage as a percentage, and the allowance resets each billing period. When you reach 100%, some features pause until the allowance resets.

Plan details, limits and prices are shown on our pricing page and in the app. We may change features, limits and prices. A price change applies from your next renewal.

• Paid plans and usage credits are paid for through Stripe. Prices exclude any applicable taxes, which may be added at checkout.
• Pro and Max renew automatically each month, and Pro yearly renews each year, until you cancel. You allow us, through Stripe, to charge your payment method for each renewal.
• You can cancel at any time in Settings, under Billing. You keep your paid plan until the end of the period you already paid for, then your account moves to Free.
• When you change plan, the app shows you a preview before you confirm. Some changes start right away and some start at the end of the current billing period.
• If a payment fails, we may limit or end your paid plan and move your account to Free.
• Refunds are covered by our Refund Policy.

You must follow our Acceptable Use Policy. If you break it, we may limit or end your access.

Seamo relies on other companies to run, for example for speech to text, translation, AI features, sign-in, payments and email. They are listed in our Privacy Policy. If one of them has a problem, parts of Seamo may be slow, wrong or unavailable. Stripe and Clerk may also have their own terms that apply when you pay or sign in.

Seamo, its name, its logo and its software belong to us. While you follow these terms, we give you a personal, non-exclusive licence to install and use the app for your own use. You may not copy, sell or share it except as these terms allow.

The app can download updates. We try to keep Seamo available, but we cannot promise that it will always work without a break or without errors. We may change, add or remove features.

You can stop using Seamo at any time. You can delete your account in Settings. If you have a plan that is still set to renew, cancel it first. What deletion removes is explained in our Privacy Policy.

We may suspend or end your account if you break these terms or the law, or if we must do so to protect Seamo or other people.

Seamo is provided “as is” and “as available”. To the fullest extent the law allows, we do not promise that Seamo will be accurate, complete, uninterrupted or free of errors, or that it will suit your particular purpose.

To the fullest extent the law allows, we are not responsible for indirect, incidental or consequential loss, or for lost profits, lost data or lost business, that comes from your use of Seamo. Our total responsibility to you for any claim about Seamo is limited to the amount you paid us in the 12 months before the claim.

Nothing in these terms limits any right you have under the law that cannot be limited.

These terms are governed by the laws of Malaysia. The courts of Malaysia will handle any dispute about them.

We may update these terms. We will post the new version on this page with a new date. If you keep using Seamo after a change, you accept the updated terms.

Questions about these terms? Email us at support@seamo.app.