Refund Policy
Last updated: 7 November 2026
1. Plans this covers
This policy covers Seamo's paid plans: Pro (monthly or yearly) and Max (monthly only). The Free plan costs nothing and needs no card. Prices exclude any applicable taxes. This policy is part of our Terms of Service.
2. 7-day refund on your first payment
You can ask for a full refund of your first payment for a paid plan within 7 days of that payment. This applies to Pro monthly, Pro yearly and Max.
To ask, email support@seamo.app from the email address on your Seamo account. We refund the payment to the card or payment method you used. Depending on your bank, it can take some days to show on your statement.
3. Cancel any time
You can cancel your plan at any time in Settings, under Billing. After you cancel, you will not be charged again. You keep your paid plan until the end of the period you already paid for, then your account moves to Free.
4. No partial refunds
After the first 7 days, we do not refund payments. This includes renewals, and it includes the part of a month or a year that you have not used when you cancel. We do not give partial-month refunds.
5. Usage credits
If you have unused usage credits, you can ask us to refund them before you delete your account. Email support@seamo.app and we will look at your request.
When you delete your account, any unused credits are removed with it, so please ask first. You can read what else account deletion removes in our Privacy Policy.
6. Things that change what applies
- If you change plan, the app shows what you will pay before you confirm.
- If we charged you by mistake, or charged you twice, email us and we will fix it.
- Nothing in this policy limits any right you have under the law that cannot be limited.
7. Contact
Questions about billing or refunds? Email us at support@seamo.app.